The face of a crewing agency is far from being its reputation or logo. First of all, the face of a crewing company is a manager who diligently does his job for the benefit of the company. It is the crewing manager who meets the seafarer looking for work. His work begins with selection for the competition and ends with boarding the ship - all this time he, its manager, supervises him. It is this company employee who is able to answer any of the seafarer’s questions, can advise, give advice, or even help out to the best of his ability if any work difficulties arise.
If you are looking for a job as a crewing manager, all vacancies at sea for this category of workers have requirements that boil down to one approximate list: higher education, knowledge of both oral and written language (this is extremely important, because you will have to work with foreign companies), communication skills and ability to win over. If you have never worked in a similar position before, then we hasten to inform you that in addition to the above requirements, you will also need incredible stress resistance and the ability to work on a flexible schedule, when you will have to perform your duties on weekends or even at night. The fact is that crewing works non-stop and is not limited to a specific address and work schedule. And international calls are normal workdays.
Main qualities and list of responsibilities of crewing managers
Many people are sure that working in a comfortable office under air conditioning is a very simple task. However, the work of a crewing manager has nothing to do with simplicity. What he does requires great seriousness and responsibility. The main thing that such an employee does can be reduced to the following points:
Search for seafarers in teams for ships of foreign companies.
Preparation of all maritime documents and their execution. This also includes monitoring the validity of the documents of each seafarer on board the ship.
Accompaniment of the seafarer, which begins from the moment of selection and ends with his boarding the ship.
As for the higher education of a candidate for this position, it may vary. After all, no university trains these specialists. Most often, maritime companies are primarily focused on excellent knowledge of English and a person’s general education. in addition, he must be able to find an approach to different people and show ingenuity even in stressful situations.
Agencies offering vacancies to seafarers never sleep, but can work around the clock. After all, a seaman supervised by a manager may have problems anywhere in the world and at any time - being late for his flight, losing his luggage, or not being met by an agent of the shipping company. The manager must always have a phone with him, answer calls on time and resolve all issues.
Of course, it is impossible to conduct all business non-stop. Therefore, as a rule, each crewing manager works in a team with his assistant. At the same time, the key to effective work of such a tandem is mutual understanding, support and hard work. Only a joint solution to any problem that arises can effectively affect its outcome. The work of the crewing manager and the seafarer he supervises is based on the same mutual trust. After all, it is always important for him to know that in case of a problem, he can always count on the help of his manager.
